My company has a sound after-sales technical service system, in the product after-sales service, there are strict measures and strong technical force, to ensure that product to where the service team to go. The largest possible users of the products to meet the various requirements of technical services. And I was still all over the country established a strong sales network and offices, so as to handle your product in question has laid a solid foundation.
The following measures:
1 Three Guarantees for products sold in the warranty period, where there is product quality problems caused by the company for repair, replacement or return; of the problems caused by other reasons, the company actively help users solve the problem, to Ensure timely product put into operation, the accidental loss to a minimum program.

2, major equipment installation, commissioning and on-site technical service, led by the deputy chief engineer of technical experts headed home from the service, to solve the problems of users. Accredited representatives of key project site.

3, the establishment of quality files, regular exercise quality track, identify problems promptly resolved.

4, actively cooperate with the user do a good job-site operation and maintenance of product management, may at any cost to the user to provide spare parts for our products and accessories.

5, insist on quality first, user supreme principle, at the disposal of the user's call, when the need for field service, I guarantee receiving the user notification within 24 hours to reply, within 72 hours to reach the scene, emergency situation The fastest means of transport arrived in 32 hours.

6, equipment to the scene, I promptly sent officers to check out of the box together with the user, the handover between the two sides. Installation phase in the product, the company sent technical experts to implement on-site technical guidance; commissioning stage in the product, the company also sent technical personnel to the scene with the work, the implementation of the product on-site technical guidance; commissioning stage in the product, the company also sent technical Officers to the scene with the work, the implementation of the product field test, debug, and ensure product production.

Our services: "for customer service, the user is responsible for customer satisfaction! "